New patients
Your first visit, made easy
From the moment you walk in, our El Paso team makes you feel valued and comfortable. Here's exactly what to expect — and everything you need to feel right at home.
What to expect
Your first appointment, step by step
We keep things calm, clear, and unhurried. You'll always know what's happening and why — and what it will cost — before anything begins.
A warm welcome
Our bilingual front-desk team greets you by name and helps with any paperwork. Arrive a few minutes early and bring your photo ID and insurance card. Se habla Español.
Comprehensive exam
A thorough look at your teeth, gums, and bite using low-radiation digital X-rays and digital scanners — no messy impressions — so we catch issues early and gently.
A clear, honest plan
We explain procedures, follow-ups, insurance coverage, and out-of-pocket costs in plain language, and build a personalized plan with options that fit your goals and budget.
Relaxing, gentle care
Soft pillows, cozy blankets, TVs, a companion comfort dog, and safe sedation for nervous patients. Tell us your concerns and we'll move at your pace.
Insurance & payment
Care that fits your budget
Financial concerns shouldn't stand between you and a healthy smile. We partner with numerous insurance companies and are in-network with all dental PPOs to maximize your benefits — and if your plan isn't in our network, we'll still find a way to keep quality care within reach.
- In-network with all dental PPOs to maximize your coverage
- Clear, up-front estimates — procedures and costs explained before treatment
- Flexible third-party financing and several payment alternatives
- A friendly, bilingual team to answer any questions — se habla Español
New and in pain? We'll see you fast.
Tooth pain, a broken tooth, or swelling shouldn't wait. Patients tell us we offered same-day appointments when no one else would — call and we'll do everything we can to see you right away, even on your very first visit.
Call (915) 289-2301Before you arrive
Come prepared
A little prep makes your first visit smooth and stress-free. Here's what helps us give you the best possible care.
What to bring
A photo ID, your dental insurance card, a list of current medications, and any recent X-rays if you have them.
Plan your time
First visits typically run about an hour. Arrive 10 minutes early to finish any remaining paperwork comfortably.
Tell us your concerns
Nervous, in pain, or have a specific goal in mind? Let us know when you book so we can tailor your visit — sedation is available.
Flexible financing
Start treatment now, pay over time
Beyond insurance, we offer trusted third-party financing so you can begin the care you need today and pay in comfortable monthly installments.
Call (915) 289-2301 and we'll verify your coverage and give you a clear estimate up front — no surprises.
New-patient forms
Save time before you arrive
Medical and dental history form
If our team asks you to complete paperwork before your visit, you can print this blank two-page form. Call us if you need help or want to confirm which forms to use.
Download the medical and dental history form (PDF, 2 pages)
Protect your information: Bring completed paperwork to your appointment or use a secure method provided by our team. Do not send completed health forms through ordinary email or the website appointment-request form.
Once your appointment is requested, our team will reach out to confirm your visit and send everything you need to complete your new-patient paperwork — including your health history and insurance details — so check-in is quick and easy on the day.
- Request your appointment online in under a minute
- We confirm your time and walk you through next steps
- Complete your forms ahead of time — or with us at the office
Prefer to talk it through?
Our welcoming, bilingual team is happy to answer questions about your first visit, your insurance, or financing before you book. Give us a call — we'd love to help you get started.
Call (915) 289-2301Become a Pebble Hills patient
Booking takes less than a minute, and new patients are always welcome. We can't wait to welcome you and your family to the practice.